Privacy Policy

1. Introduction
Mouve Consulting ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, phone number, business name, and other details you provide when filling out a form, booking a call, or signing up for our services.

Usage Data: Information about how you interact with our website, such as pages visited, time spent on site, and referral source.

Marketing Data: Information collected through advertising platforms (such as Meta and Google) used to run and optimize ad campaigns on your behalf or to market our own services to you.

3. How We Use Your Information
We use the information we collect to:

Provide, operate, and improve our lead generation and marketing services

Respond to inquiries and communicate with you about our services

Send appointment reminders, follow-ups, and relevant updates via email, SMS, or phone

Run and optimize advertising campaigns on platforms such as Meta and Google

Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers who help us deliver our services, such as CRM platforms (e.g. GoHighLevel), advertising platforms (e.g. Meta, Google), and appointment scheduling tools

Legal authorities, where required to comply with the law or protect our legal rights

5. AI-Powered Communications
As part of our service, we use AI-driven systems to follow up with leads, qualify inquiries, and assist with appointment booking via SMS, email, or phone. By providing your contact information, you consent to receiving these automated and AI-assisted communications. You can opt out of these communications at any time by replying "STOP" or contacting us directly.

6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and support our advertising efforts. You can control cookie preferences through your browser settings.

7. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information

Opt out of marketing communications

Request a copy of the data we hold about you

To exercise any of these rights, please contact us using the details below.

9. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

11. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Mouve Consulting
[email protected]